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Basil and baxter dog treats are made using quality freeze-dried dog food. The dog food is formulated to meet your dogs nutritional needs, including the essential amino acid protein. The dog treats are made with a freeze-dried, dehydrated recipe, which means that the flavor is never lost during processing. Because the treats are made to meet the nutritional requirements of the dogs, they are safe and nutritionally complete and the dogs don't feel any adverse effects.
We do not ship with a manufacturer's guarantee. Although we have tried hard to make our web site be as accurate as possible, there is always the possibility of error.
If you order a product and it is damaged or defective, you will need to call the manufacturer of the product to report the damage or defect. Once the manufacturer has been contacted, we will notify you and ship the replacement product. If you have any questions regarding your order please contact our Customer Care Department.
If you find a product for less on another website, we will do our best to match that price, however we cannot guarantee that the website offering the lower price is not just trying to lure you in with a good deal and then once you get to their site, the price will increase. If you do find a cheaper price elsewhere, please report it to us and we will do our best to meet or beat that price.
All of the products we offer are in stock. As soon as you place your order we will ship it to you as soon as possible. If the order is delayed, you will be notified by e-ml.
All of our websites are tested and updated on a dly basis to ensure the best possible shopping experience for our customers. We welcome any feedback, which we will do our best to implement in a timely manner.
All of the products we offer have been inspected, photographed and tested before shipping. If you receive a damaged product, please contact our customer care department and the product will be replaced.
We offer a 14 day no questions asked return policy. You may return your product to us within 14 days of purchase. All returns must be shipped prepd and must include a return authorization number in the packager of the item. Once the return is received, we will issue a refund for the product minus any shipping costs.
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If you have any questions or need assistance with a purchase please do not hesitate to contact us. We are always avlable to help!
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